Northwest Imports - Satisfied Customers
Even though I am working
late and am tired right now, I must find the time to "Thank you" for the work you do on my BMW 733i. I can't be without a car in my line
of work. My anxiety level raises when I have to bring it in. Thank you for
keeping your calm and helping me through the situation.
Rudi Gisi
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I have been a customer of Northwest Imports for over 7 years. I feel
that they have always treated me with fairness and integrity, something
that can be pretty rare in the auto repair business. They stand behind
their work 100%. I firmly believe that you get what you pay for and Northwest
Imports is a good value.
Don Petersen
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I have a '92 VW Jetta with more than 165,000 miles on the clock which
still runs like new, thanks to the guys at Northwest Imports. I bring
it in to them on an annual basis for a"yearly check-up" where
they perform any routine maintenance that it needs (I change my own oil
using AMSOIL Synthetic which they also carry). David, Anthony, and Steve,
have always been honest and "up front" with any repairs performed.
With the professionalism and quality of work they have performed for me
and my VW, I will not take my car anywhere else. Thanks Northwest, for
providing the best Import automotive service in Austin.
John Hungerford
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Recommendations on an auto mechanic can be very important for the owner
of a high-performance car. I was recommended to Northwest Imports over
8 years ago and I confidently can recommend them to you now. They have
helped maintain my Porsches and BMWs on a regular basis since then. I
have been dealing with the same people there over the years and have been
able to depend on them to get the work done correctly and at a reasonable
cost. They have always exceeded my expectations.
I have worked with David Wostarek, Steve Henry, and Craig Seybold on
several occasions over the years. They are always willing to take the
time to explain what needs to be done and make sure I am satisfied. I
can recount several examples where they have taken the time to fully diagnose
a problem and repair it cost effectively rather than replacing a costly
component and hoping that fixes the problem. As former president of the
Hill Country Region of the Porsche Club of America, I have heard this
consistently from several of our members who get their cars serviced there.
Their motto is "service with integrity" and I couldn't agree
more. This is the type of place I like to do business with and recommend
that you check them out if you want to keep your quality import running
the way it should.
Kurt Veggeberg
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We have come to rely on you to keep our cars in great shape but I especially
appreciated your little adjustment the other day when you rebolted the
steering wheel. Outstanding service at a price that can't be beat! Thank
you.
Myra Williams
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I just wanted to express my appreciation for the way my car is taken
care of. It is a comfort to know when I need to bring my Honda in that
the same mechanic will be working on it. That means a lot to me. You have
a very special crew working with you and I just wanted you to know that
I noticed.
Bonnie Brown
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Thanks for all your help and expertise over the last ten years. You guys
are fantastic! I know I can always count on your professional advice and
courteous service. You all are trustworthy and diligent in your work.
It really seems as though you care about getting things done correctly
and efficiently. Keep up the good work.
Tobi Taub
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I want to thank you folks for taking such great care of our cars, and
for being so patient. I appreciated you rebalancing the wheels on the
Audi without any hesitation, and staying late to diagnose and repair the
fuel injector problem with the Fox. I recommend you to friends without
any hesitation as I know you are honest, thorough, and willing to take
the time to explain the details to us non-mechanics. Thanks
Michel Hess
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I have been a customer for five years. I think they are the best foreign
car repair shop in town. I don't trust my car to anyone else. There has
never been a problem that they could not resolve in a fair and timely
manner.
Alan Greene